The JobSquad Solutions Team is currently looking for a Traffic/ Customer Service Agent to work at a company located in the Orlando, FL area!
| Job Title
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| Traffic/ Customer Service Agent
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| Position Location
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| Orlando
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| Pay/hours for position
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| $16.50-17/ hr/ 9:00 AM- 5:30 PM Monday- Saturday, will get one day off in between
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| Requirements of position
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| ESSENTIAL SKILLS, EDUCATION AND RESPONSIBILITIES:
o Minimum of one year customer service experience or educational equivalent.
o Strong written and verbal communication skills.
o Must be detailed oriented and organized.
o Excellent interpersonal and customer service skills.
o Strong analytical skills
o Strong computer software skills.
o Ability to prioritize and handle multiple tasks.
o Prior shipping industry experience.
o Computer product (software applications/hardware) knowledge.
o Assist to lift heavy objects by hand /hand truck
o Must be willing to work extended hours, as needed, Saturday is a mandatory workday
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| Responsibilities of position
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| POSITION RESPONSIBILITIES:
o Perform routine traffic and expediting work as required to process cargo shipments, in
accordance with Company’s policy
o Maintain accurate and intimate knowledge of Company’s rates and policies for transporting
freight and operate accordingly
o Secure and furnish information to carrier and customer representatives, maintaining good
relations with customers, brokers and other persons involved in the shipping of cargo
o Rating, preparing forms and calculating weights and balances as needed
o Perform routine clerical duties including typing, filing, sorting, checking, tracing, operating
fax and copying machines
o Perform cashier duties
o Perform data entry of information (internal system)
o containers.
o Receiving and thoroughly check/examine cargo entering the Location
o Load cargo onto pallets and installs strapping, netting and bracing, padding to prevent shifting
or damage in transit.
o Attach identifying labels to shipments or marks information on cartons, pallets or other handling units.
o Receive cargo from delivery vehicles into location and prepare required documentation for data entry
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The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion.
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