| Job Title | |||||
| Customer Service Representative -Remote (New Jersey Only) | |||||
| Position Location | |||||
| Remote – New Jersey | |||||
| Pay/hours for position | |||||
| $16+/hr (varies by location), 8am-5pm (hours may vary) | |||||
| Requirements of position | |||||
| The JobSquad is seeking Customer Service Representatives to support our client in a fully remote role. We can only consider applicants who currently live in the state of New Jersey. Minimum Requirements: • High school diploma or equivalent • 2+ years of professional work experience • 2+ years of proficiency with Microsoft Word, Excel, and other MS Office programs • Strong written and verbal communication skills • Ability to focus on repetitive data tasks with strong attention to detail • Ability to sit for prolonged periods while working on a computer • Reliable high-speed internet and a quiet workspace • Ability to work independently and as part of a team Preferred Qualifications:• Experience in business processing or back-office support • Prior customer service or sales experience • Strong computer and data-entry accuracy • Ability to multitask with strong organizational skills • Typing speed of 45–50 WPM • Strong problem-solving and critical thinking skills • Positive attitude and professionalism • Ability to work limited overtime as needed |
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| Responsibilities of position | |||||
| Responsibilities: • Handle inbound and outbound calls with commercial energy customers • Assist customers with billing, payments, and account questions • Review and process energy incentive applications • Support customers through phone, email, and online chat • Maintain detailed and accurate account documentation • Follow all compliance and confidentiality guidelines • Perform additional administrative and back-office duties as neededTo be considered for this position you must be a current resident of New Jersey.For more information and to apply please call 517-787-3333. |
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The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion. #ADV123456