The JobSquad Solutions Team is currently looking for a Operations Manager to work at a company located in the Miami, FL area!
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| Operations Manager
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| Position Location
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| Miami, FL
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Pay/hours for position
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| Monday-Friday 8:00AM-5:00 PM
$100,000 annually
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Requirements of position
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- Knowledge, Skills and Abilities Required:
- Strong communication and written skills
- Ability to innovate and realize new opportunities
- Attention to detail and demonstrated ability to multi-task
- Positive "can do" attitude
- Ability to work quickly and precisely in a fast-paced working environment under tight deadlines
- Ability to take direction well and with accuracy
- Ability to respond to shifting priorities quickly and effectively when necessary
- Solid organizational and project management skills
- Excellent interpersonal skills and demonstrated ability to work well both independently and in a team setting
- Strong managerial abilities and communications skills
- Computer Equipment and Software Requirements:
- Microsoft Excel, Microsoft Word, Microsoft Outlook, Magaya, CargoWise, CRM
- Personal Characteristics
- Strong analytical, numerical, and reasoning abilities.
- Participative management type—advocates team concept.
- Well-developed interpersonal skills. Ability to get along with diverse personalities. Tactful, mature.
- Ability to establish credibility and be decisive—but able to recognize and support the organization's preferences and priorities.
- Satisfactory communication skills, written and verbal.
- Results oriented with the ability to balance other business considerations.
- Strong written and verbal language skills in English and Spanish preferred, multilingual a strong plus.
- Education and Experience Required:
- Bachelor’s in Business, Logistics Management, or related field.
- Affiliation with successful freight forwarding companies.
- A minimum of three (3) years as Operations Manager in a freight forwarding company, with the responsibilities of client services, operations management, development of SOP’s, and staff development on a global level (Asia, Europe, North America, Latin America).
- A minimum annual production value of sales of $15 million with a minimum of 30 direct labor employees.
- Sound administrative skills, well-developed management skills—principles and people.
- Proven ability to recruit, train, and motivate personnel in order to balance staffing strength with profitability and growth.
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Responsibilities of position
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- Reviews and approves adequate plans for the control of planned outputs, budget spending, staff efficiency, customer service, and order entry efficiency, along with staff utilization.
- Reviews performance against operating plans and standards. Provides reports to subordinates on interpretation of results and approves changes in direction of plans.
- Develops and presents monthly reports to the President of the company on performance and matters requiring a decision.
- Develops and recommends corporate operations policy within the Operations Department.
- Defines and recommends objectives in each area of Operations. Develops specific short-term and long-term plans and programs, together with supporting budget requests and financial estimates.
- Coordinates and collaborates with other departments of the corporation in establishing and carrying out responsibilities.
- Reviews and approves the setting of budgets throughout the Operations Department.
- Reviews and approves Operations major projects involving major functional changes within the Department's functional areas.
- Develops plans for new areas of technology for the operations functions along with sufficient planning for areas that support the mission of the Corporation within Operations.
- Reviews and approves the implementation of operational and organizational plans that support the Operations Master Plan.
- Establishes objectives and procedures governing the performance of assigned activities. Issues specific annual objectives to immediate subordinates and reviews objectives of the Operations management.
- Selects and maintains qualified personnel in all positions reporting directly and recommends compensation for them.
- Directs, monitors, and appraises the performance of units immediately reporting and provides the necessary coordination between activities.
- Identifies training needs, initiates development of subordinates, recommends effective personnel action in collaboration with Human Resources.
- Maintains appropriate communications within area of responsibility.
- Keeps employees informed as to company/department plans and progress.
- Coordinates activities of assigned units with those of other company units. Seeks mutual agreement on problems involving coordination
- Consults with all segments of management responsible for policy or action. Ensures compliance within area of responsibility. Makes recommendations for improving effectiveness of policies and procedures.
- Reviews and endorses or revises budget proposals received from direct reports. Submits budgets for assigned activities in accordance with the budget procedure. Approves budget expenses up to authorized dollar amounts.
- Additional Responsibilities:
- Assumes other activities and responsibilities from time to time as directed.
- Provides orientation and on-the-job training for subordinates and ensures that the authority and responsibility for each position are defined and understood.
- Ensures that duties, responsibilities, and authority and accountability of all direct subordinates are defined and understood.
- Visits new and existing clients to gain more business and re-enforce existing business.
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The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion.
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