The JobSquad Solutions Team is currently looking for a Customer Service Representative Part Time to work at a company located in the Miami, FL area!
Job Title: Customer Service Representative Part Time
Job Location: Miami FL 33182
Pay and Hours for Job + Benefits:
Mon-Fri 5PM – 9PM
Pay Rate- $22 per hour (25 Hours a week)
Job Description:
Qualifications
• Basic level required with the ability to verify inventory, order accuracy, and other quality driven initiatives
•Ability to work with minimal supervision
•Detail oriented, organized and able to effectively manage multiple priorities
•Effective interpersonal skills and ability to communication orally and in writing
•High level of customer service skills
•Function / Market & Industry Knowledge / Business Acumen / Processes
•Bilingual (Spanish speaker)
•English (reading, writing and verbal)
•Computer Literacy
• Proficiency in basic MS Office applications
• Accurate typing skills
• Physical and/or Mental Requirements / Working Conditions
• Must be able to lift, bend, stoop, reach, and climb
• Must be able to lift up to 40 pounds
Responsibilities
•Create, coordinate and complete shipments of goods between company and clients
•May include pick / pack or other activities for the client
•Coordinate with off-site logistics locations, suppliers and vendors to meet deadlines and track all shipments
•Process orders and ensure shipment schedules are met
• May develop and maintain operational reports and complete shipments of goods between company and clients
• May act as a point of contact for warehouse operators
• Ensures the completion, accuracy, and delivery of transactions for clients
• May dispatch requests to transportation providers
• Performs daily activities for an assigned shift or within an assigned area or function
• Adheres to specific warehouse work instructions for receiving, labeling, storing, shipping and value add services as required in accordance to DSV Air & Sea standard policies and procedures
• Meets company objectives in the areas of performance, safety, quality, leadership, and customer service
• Works with the supervisor, warehouse manager and freight forwarding teams to identify areas to improve/enhance overall service to the client
• Assemble, pick/pack, or other actions to client products per client instructions, using the appropriate handling techniques
• Maintains and organized and orderly desk/office area
• Performs other duties as assigned
• Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported
• Working conditions are normal for a warehouse environment with exposure to changing warehouse temperatures
• While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals
• The noise level in the work environment is usually low to moderate
• The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job
The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion.
#AF1234
