| Job Title |
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| Customer Service Representative |
| Position Location |
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| West Monroe, La |
| Pay/hours for position |
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| $14/hr |
| Requirements of position |
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- Minimum 1-2 years experience in customer service or call center
- Ability to work flexible schedule and overtime as needed
- Excellent problem solving skills
- Strong attendance record
- High School diploma or GED required
- Must be able to pass a background check and drug screen
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| Responsibilities of position |
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- Strong, Communication, both written and verbal
- Great listening skills
- Exceptional interpersonal and rapport building skills
- Patient and empathetic attitude
- Strong time management and organizational skills
- Adaptability and flexibility
- Comfortable working in fast paced environment
- Troubleshooting skills either basic or advanced
- Computer literacy
- Phone skills with complex or multi-line systems
- In-depth knowledge of company policies
- Expertise in customer service
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