Customer Service Rep (Manufacturing Exp)

Job Title

Customer Service

Position Location

Brooklyn, NY

 

Pay/hours for position

$20 - 25/hr. M-F 9-5:30 or 9:30-6pm

Requirements of position

 • 2+ years of experience in customer service role.

• Experience in food manufacturing, seafood or specialty food industry a plus.

• Proven experience in customer orientation, and ability to adapt/respond to different types

of personalities.

• Bi-lingual (Spanish-speaking) a plus.

• Demonstrated ability to manage escalations and resolve customer inquiries in a timely

manner.

 

 

Responsibilities of position

As a Customer Service Representative, you will be responsible for handling
 complex customer inquiries and issues. This position requires strong problem-solving skills, the ability to manage escalations, and a thorough understanding of the company’s products, customers, and services. As part of the customer service team, this role is expected to maintain a positive working relationship with all customers and internal team members while promoting company values