The JobSquad Solutions Team is currently looking for a Customer Service to work at a company located in the Brooklyn, NY area!
| Job Title
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| Customer Service Representative
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| Position Location
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| Brooklyn, NY
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| Pay/hours for position
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| $20-25/ hr/ 9:00 AM- 5:30 PM or 9:30 AM- 6:00 PM M-F
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| Requirements of position
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| Required Skills/Abilities:
• Strong verbal and written communication skills.
• Strong sales and customer service skills.
• Advanced problem-solving abilities and attention to detail.
• Strong phone contact handling skills and active listening skills.
• Proficient in computer applications (e.g., Microsoft Office, CRM software)
• Ability to work flexible hours, including evenings, weekends, and holidays if needed.
Education/Experience:
• High School Diploma or equivalent required
• 2+ years of experience in customer service role.
• Experience in food manufacturing, seafood or specialty food industry a plus.
• Proven experience in customer orientation, and ability to adapt/respond to different types of personalities.
• Bi-lingual (Spanish-speaking) a plus.
• Demonstrated ability to manage escalations and resolve customer inquiries in a timely manner.
Physical Requirements:
• The ability to work in cold (32 to 45F) and wet environment.
• Must be able to lift up to 50 pounds at times.
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The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion.
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