Customer Service Agents

Contract Type:

Contract to Perm

Location:

Newark - NJ

Industry:

Clerical

Contact Name:

Contact Email:


Date Published:

29-Oct-2025

The JobSquad Solutions Team is currently looking for a Customer Service Agents to work at a company located in the Newark, NJ area!
 
Job Title




Customer Service Agents
Position Location



Newark, NJ
 
Pay/hours for position




$20.50/hr + Commission




 
 
Responsibilities of position




Join a dynamic, service-driven team that’s passionate about creating exceptional experiences for customers around the world. We’re not just in the car rental business — we’re in the business of delivering style, innovation, and top-notch customer care. If you thrive in a fast-paced environment and enjoy connecting with people, this is the perfect opportunity for you.
What to Expect
As a Customer Service Agent, you’ll be the face of our brand, ensuring every customer interaction is smooth, friendly, and efficient. You’ll assist travelers from all over the world, providing accurate information, completing vehicle inspections, and ensuring each rental experience ends on a high note.
Key Responsibilities
  • Warmly welcome customers as they arrive and ensure a positive experience.
  • Gather feedback to help improve future service.
  • Conduct discreet vehicle inspections for damage, fuel levels, and cleanliness.
  • Review rental charges with customers and provide clear, accurate receipts.
  • Offer directions and transportation information as needed.
  • Report and document any mechanical issues or damage reported by customers.
  • Organize and maintain the vehicle lot for smooth traffic flow.
  • Assist with vehicle movement and ensure maintenance tags are properly recorded.
  • Work outdoors in all weather conditions.
  • Perform additional duties as needed to support daily operations.
What You’ll Bring
  • High school diploma or GED.
  • Sales or upselling experience required. 
  • At least 1 year of customer service experience.
  • Valid driver’s license (must be at least 21 years old with a clean driving record).
  • Excellent communication and interpersonal skills.
  • Strong multitasking and organizational abilities.
  • Ability to handle challenging situations calmly and professionally.
  • Basic computer skills, including familiarity with Microsoft Office.
  • Availability to work 40 hours per week, including evenings and weekends.
  • Willingness to wear a company-provided uniform.
  • Authorization to work in the U.S. (no current or future sponsorship available).
  • Bilingual or multilingual communication skills are a plus!
Why You’ll Love Working Here
  • Paid vacation and holidays.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) with company match.
  • Short- and long-term disability, life insurance, and supplemental benefits.
  • Exciting growth and career advancement opportunities
 
The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion. 
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