Accounts Receivable & Collections
Contract Type:
Location:
HIALEAH - FL
Industry:
Date Published:
01-Sep-2026
Accounts Receivable & Collection Specialist
FLSA Classification
Exempt
Reports to
{Credit Manager}
Date
06-17-2026
Job Description
Summary/objective
The Accounts Receivable & Collections Specialist is responsible for managing customer accounts, monitoring outstanding balances, collecting past-due payments, resolving billing discrepancies, and supporting the overall cash flow objectives of the organization. This position works closely with customers, Sales, Customer Service, Accounting, and Management, to ensure timely collections while maintaining positive customer relationships.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Accounts Receivable Management
Monitor customer accounts and aging reports daily.
Review outstanding balances and proactively follow up on overdue invoices.
Apply customer payments accurately and timely.
Research and resolve unapplied cash, short payments, overpayments, and payment discrepancies.
Maintain accurate customer account records and collection notes.
Collections Activities
Contact customers via phone, email, and written correspondence regarding past-due balances.
Negotiate payment arrangements within company guidelines.
Escalate delinquent accounts when necessary.
Maintain collection efforts in accordance with company policies and applicable regulations.
Reduce Days Sales Outstanding (DSO) and improve collection performance.
Credit and Customer Account Support
Assist in reviewing and maintaining customer credit files.
Support credit evaluations and credit limit reviews.
Process customer credit references and documentation requests.
Assist with account setup and maintenance activities.
Customer Service and Dispute Resolution
Investigate and resolve billing disputes, deductions, chargebacks, and pricing discrepancies.
Coordinate with Sales, Customer Service, Shipping, and accounting departments to resolve account issues.
Maintain professional and positive customer relationships while enforcing payment terms.
Reporting and Compliance
Prepare aging reports and collection activity reports.
Track collection metrics and provide updates to management.
Ensure compliance with company policies and accounting procedures.
Assist with month-end closing activities and audit requests as needed.
Maintain confidentiality of financial and customer information.
Qualifications
Education
Associate Degree in Accounting, Finance, Business Administration, or related field preferred.
Equivalent combination of education and experience may be considered.
Experience
Minimum of 3 years’ experience of Accounts Receivable and Collections experience.
Hands-on experience with Oracle ERP systems (Oracle Financials / Oracle Cloud), including AR modules is required
Experience in manufacturing, distribution, wholesale, or consumer products environments preferred.
Experience with ERP systems and customer portals preferred.
Skills and Competencies
Strong knowledge of Accounts Receivable and Collections processes.
Proficiency in Microsoft Office Suite, particularly Excel.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong organizational skills and attention to detail.
Ability to work independently and collaboratively.
Professional customer service and negotiation skills.
Physical Requirements
Prolonged periods of sitting and working on a computer.
Ability to communicate effectively by telephone and email.
Occasionally lift to 15 pounds.
Work Environment
Professional office environment.
In-person work, No remote work
Acknowledgment
I acknowledge that I have received and reviewed the job description for the position of Accounts Receivable & Collections Specialist. I understand that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position.
Additional eligibility requirements
Work authorization/security clearance requirements
Affirmative Action/EEO statement
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Signatures
This job description has been approved by:
Manager______________________________________ Date ________________
HR Dept__________________________________________ Date _________________
Employee signature below indicates the employee's understanding of the requirements, essential functions and duties of the position.
Employee Name Printed_________________________________ Date__________________
Employee Signature_____________________________________
The JobSquad Solutions Team is currently looking for a Accounts Receivable & Collections to work at a company located in the Miami Lakes, FL area!
Job Title: Accounts Receivable & Collections
Job Location: Miami Lakes, FL
Pay and Hours for Job + Benefits: $55K
Job Description:
Summary/objective
The Accounts Receivable & Collections Specialist is responsible for managing customer accounts, monitoring outstanding balances, collecting past-due payments, resolving billing discrepancies, and supporting the overall cash flow objectives of the organization. This position works closely with customers, Sales, Customer Service, Accounting, and Management, to ensure timely collections while maintaining positive customer relationships.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Accounts Receivable Management
Monitor customer accounts and aging reports daily.
Review outstanding balances and proactively follow up on overdue invoices.
Apply customer payments accurately and timely.
Research and resolve unapplied cash, short payments, overpayments, and payment discrepancies.
Maintain accurate customer account records and collection notes.
Collections Activities
Contact customers via phone, email, and written correspondence regarding past-due balances.
Negotiate payment arrangements within company guidelines.
Escalate delinquent accounts when necessary.
Maintain collection efforts in accordance with company policies and applicable regulations.
Reduce Days Sales Outstanding (DSO) and improve collection performance.
Credit and Customer Account Support
Assist in reviewing and maintaining customer credit files.
Support credit evaluations and credit limit reviews.
Process customer credit references and documentation requests.
Assist with account setup and maintenance activities.
Customer Service and Dispute Resolution
Investigate and resolve billing disputes, deductions, chargebacks, and pricing discrepancies.
Coordinate with Sales, Customer Service, Shipping, and accounting departments to resolve account issues.
Maintain professional and positive customer relationships while enforcing payment terms.
Reporting and Compliance
Prepare aging reports and collection activity reports.
Track collection metrics and provide updates to management.
Ensure compliance with company policies and accounting procedures.
Assist with month-end closing activities and audit requests as needed.
Maintain confidentiality of financial and customer information.
Qualifications
Education
Associate Degree in Accounting, Finance, Business Administration, or related field preferred.
Equivalent combination of education and experience may be considered.
Experience
Minimum of 3 years’ experience of Accounts Receivable and Collections experience.
Hands-on experience with Oracle ERP systems (Oracle Financials / Oracle Cloud), including AR modules is required
Experience in manufacturing, distribution, wholesale, or consumer products environments preferred.
Experience with ERP systems and customer portals preferred.
Skills and Competencies
Strong knowledge of Accounts Receivable and Collections processes.
Proficiency in Microsoft Office Suite, particularly Excel.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong organizational skills and attention to detail.
Ability to work independently and collaboratively.
Professional customer service and negotiation skills.
The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion.
#AF12345
Share this job
Similar jobs
