We are seeking a detail-oriented Import Clerk to support air and ocean import operations within a fast-paced logistics environment. This role is responsible for coordinating import shipments, preparing documentation, and ensuring compliance with customs regulations while providing excellent customer service to clients and partners.Key Responsibilities: - Manage air and ocean import shipments from origin to final delivery
- Prepare and process import documentation (including bonded procedures, 7512, ISF, warehouse entry, and consumption entry)
- Track and trace shipments; provide status updates to customers and internal teams
- Coordinate customs formalities with brokers and regulatory agencies
- Arrange vendor, carrier, and airline payments
- Coordinate pickup and final delivery to consignees
- Process customer quote requests
- Maintain strong communication with overseas agents, partners, vendors, and customers
- Ensure compliance with import regulations and internal procedures
- Update shipment and inventory records accurately
- Resolve shipment issues such as delays, missing documents, or discrepancies
Qualifications: - Experience with air and ocean import processes in a logistics or freight forwarding environment
- General knowledge of U.S. Customs procedures (bonded cargo, ISF, entries, etc.)
- Strong organizational skills and attention to detail
- Ability to prioritize tasks and work under pressure
- Strong communication and customer service skills
- Comfortable working in a team-oriented environment
- Foreign Trade Zone (FTZ) experience is a plus
What We Offer: - Competitive hourly pay ($22–$25 DOE)
- Full-time, stable position
- Opportunity to grow within the logistics and international trade industry
- Professional, team-oriented work environment
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