Our client in Atlanta, Georgia is seeking for a Domestic logistics coordinator to join their team for 3-month FMLA - Coordinates domestic product operation effectively from quoting through invoicing: A - Z
- Receives rate requests, interprets tariffs and provides clear, professionally formatted quotations.
- Inputs data, files and processes documentation in accordance with various standard operating procedures (SOPs) and system requirements
- Checks clients' credit status prior to arranging transportation.
- Works in close collaboration with other Hellmann products, Air Import/Export, Sea Import/Export, Contract Logistics, and Sales teams as needed.
- Treats Hellmann colleagues as internal customers with the same care, respect and service priority as external customers
- Provides professional, timely and courteous customer service to all vendors, shippers and agents to facilitate the required objectives and provide customers with daily updates.
- Provides proactive information to customers in cases of service with a focus on viable solutions.
- Works to resolve problems with Accounts Payables and Accounts Receivables
- Ensures vendor invoicing is completed accurately and in a time frame consistent with company policy.
- Responsible for prompt escalations to Domestic Product, Account Management and/or Sales when appropriate.
- Keeps clients informed and maintains knowledge of market trends and changes in service options.
- Ensures clients, Hellmann partners or other required parties are kept fully informed of transport arrangements and event status as requested.
- Supports product dispatch as needed by arranging, tracking, and billing efficient first mile / last mile movement for international Airfreight and Seafreight shipments.
- Performs other duties as assigned.
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE: - Associate’s degree (A.A.) or equivalent combination of education and work experience will be considered in lieu of educational requirement
- High School Diploma or GED
- Two years of experience in the industry is preferred.
- Completion of any industry related course is an asset.
KNOWLEDGE, SKILLS & ATTRIBUTES - Organizational skills
- Time management and prioritization
- Customer-focused
- Adaptable / flexible to high-pressure environment.
- Interpersonal skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet
- Proficient written and verbal skills communication skills in English
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