The JobSquad Solutions Team is currently looking for a Customer Service Representative-Remote (New Jersey Only) to work at a company located in the Remote-New Jersey area!
Job Title
Customer Service Representative -Remote (New Jersey Only)
Position Location
Remote – New Jersey
Pay/hours for position
$16+/hr (varies by location), 8am-5pm (hours may vary)
Requirements of position
The JobSquad is seeking Customer Service Representatives to support our client in a fully remote role. We can only consider applicants who currently live in the state of New Jersey. Minimum Requirements: • High school diploma or equivalent • 2+ years of professional work experience • 2+ years of proficiency with Microsoft Word, Excel, and other MS Office programs • Strong written and verbal communication skills • Ability to focus on repetitive data tasks with strong attention to detail • Ability to sit for prolonged periods while working on a computer • Reliable high-speed internet and a quiet workspace • Ability to work independently and as part of a team Preferred Qualifications: • Experience in business processing or back-office support • Prior customer service or sales experience • Strong computer and data-entry accuracy • Ability to multitask with strong organizational skills • Typing speed of 45–50 WPM • Strong problem-solving and critical thinking skills • Positive attitude and professionalism • Ability to work limited overtime as needed
Responsibilities of position
Responsibilities:
• Handle inbound and outbound calls with commercial energy customers
• Assist customers with billing, payments, and account questions
• Review and process energy incentive applications
• Support customers through phone, email, and online chat
• Maintain detailed and accurate account documentation
• Follow all compliance and confidentiality guidelines
• Perform additional administrative and back-office duties as needed
To be considered for this position you must be a current resident of New
Jersey.
For more information and to apply please call 517-787-3333.
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