The JobSquad Solutions Team is currently looking for a Bilingual Administrative Assistant to work at a company located in the Miami, FL area!
Job Title:
Bilingual Administrative Assistant
Job Location:
Miami
FL
33054
Miami
FL
33054
Pay and Hours for Job + Benefits:
$19H – Monday to Friday 10:00AM – 6:30PM
Job Description:
We are seeking a dependable and customer-focused Bilingual Customer Service Representative to join our team. We are a leading distributor of paper products serving a diverse customer base. The ideal candidate will be fluent in both English and Spanish, possess excellent communication skills, and be committed to providing exceptional service to customers while supporting daily administrative and order-processing functions.
Responsibilities
- Answer incoming customer calls, emails, and inquiries in both English and Spanish.
- Process customer orders accurately and efficiently.
- Provide product information, pricing, availability, and delivery updates.
- Resolve customer concerns and complaints in a professional and timely manner.
- Coordinate with warehouse, sales, and logistics teams to ensure smooth order fulfillment.
- Maintain accurate customer records and documentation.
- Assist with invoicing, order tracking, and general administrative tasks.
- Build and maintain positive relationships with customers and vendors.
- Perform other duties as assigned.
Qualifications
- Fluent in English and Spanish (spoken and written).
- Previous customer service, administrative, or order-entry experience preferred.
- Strong verbal and written communication skills.
- Proficient with Microsoft Office (Outlook, Word, Excel).
- Excellent organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Professional attitude with a strong customer-service mindset.
- High school diploma or equivalent required.
Benefits
- Competitive hourly pay
- Stable Monday–Friday schedule
- Opportunity for growth and advancement
- Supportive team environment
Work Environment
This position is based in an office environment supporting the distribution and sales operations of a paper products company. Candidates must be comfortable communicating with customers, handling multiple tasks, and working collaboratively with internal teams.
The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion.
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