The JobSquad Solutions Team is currently looking for a Bilingual Administrative Assistant / Customer Service Representative to work at a company located in the Hialeah, FL area!
Job Title: Bilingual Administrative Assistant / Customer Service Representative
Job Location: Hialeah, FL 33013
Pay and Hours for Job + Benefits: $19-$22/hr
We are seeking a highly organized and customer-focused Bilingual Administrative Assistant / Customer Service to support our growing logistics operation. This position is ideal for someone who thrives in a fast-paced transportation and warehouse environment, enjoys working with customers, and has excellent administrative and communication skills.
You will serve as a key point of contact between customers, warehouse operations, and transportation teams while ensuring accurate documentation, timely communication, and exceptional customer service.
Schedule
Monday – Friday
7:00 AM – 4:00 PM (Occasional overtime as needed)
7:00 AM – 4:00 PM (Occasional overtime as needed)
Pay Rate: $19.00-$22.00
Key Responsibilities
- Sit Down Forklift a + Plus
- Provide outstanding customer service via phone and email.
- Respond promptly to customer inquiries regarding shipments, inventory, and order status.
- Enter and maintain accurate customer orders and shipment information.
- Prepare shipping documents, bills of lading (BOLs), packing lists, and warehouse paperwork.
- Coordinate inbound and outbound shipments with warehouse personnel and carriers.
- Schedule appointments for pickups and deliveries.
- Monitor shipment progress and communicate updates to customers.
- Process receiving and shipping documentation accurately.
- Maintain electronic and paper filing systems.
- Assist with inventory reporting and administrative support.
The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion.
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